1. Introduction
Cradle Fertility Centre is committed to protecting the privacy, confidentiality, and security of the personal and medical information entrusted to us. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website, consultations, diagnostic services, fertility treatments, and related healthcare services.
2. Legal Compliance
This Privacy Policy is prepared in accordance with applicable Indian laws and healthcare regulations, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Pre-Conception and Pre-Natal Diagnostic Techniques (PCPNDT) Act.
3. Information We Collect
Depending on your interaction with us, we may collect personal information, contact details, appointment information, medical records, fertility history, diagnostic reports, treatment details, and website usage information necessary for providing healthcare services.
- Personal and contact information
- Appointment and consultation details
- Medical and fertility history
- Diagnostic and laboratory reports
- Website and device information
4. How We Use Your Information
Your information may be used to provide medical care, schedule appointments, coordinate treatments, communicate important updates, maintain records, comply with legal requirements, and improve our services and patient experience.
5. Information Sharing
We do not sell or rent personal information. Information may be shared only with authorized healthcare professionals, diagnostic laboratories, service providers supporting our operations, or government authorities when required by law.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal and medical information against unauthorized access, disclosure, misuse, alteration, or loss.
7. Data Retention
Medical and administrative records may be retained for periods required by healthcare regulations, legal obligations, treatment continuity, audit requirements, and clinic record-keeping policies.
8. Cookies & Website Analytics
Our website may use cookies and analytics technologies to improve website functionality, understand visitor behavior, and enhance user experience. You may manage cookies through your browser settings.
9. Your Rights
You may request access to, correction of, or updates to your personal information, subject to applicable legal and healthcare record requirements. You may also opt out of non-essential communications.
10. PCPNDT Compliance
Cradle Fertility Centre strictly complies with the PCPNDT Act. Sex determination and disclosure of fetal gender are prohibited and are not performed under any circumstances.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their respective privacy policies.
12. Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal requirements, healthcare practices, or operational procedures. Updated versions will be published on this website.
13. Contact Us
For questions regarding this Privacy Policy or the handling of your information, please contact Cradle Fertility Centre at [cradlefertilitykolkata@gmail.com] or call +91 91473 68952..